In short
The ITAD process step by step: secure pickup, chain-of-custody transport, certified destruction, remarketing, recycling, and reporting — one program, full audit trail.
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Full transcript · The CyberCrunch ITAD Process | Pickup to Paper Trail
Every CyberCrunch engagement flows through the same four stages, whether you're decommissioning one office or running a multi-site refresh: pickup, destroy, remarket or recycle, and report — from pickup to paper trail, with a full audit trail.
Pickup offers four methods you can pick or combine across sites and device types: Mail Back, with prepaid box kits and thousands of drop-off points for small or remote loads; LTL freight, with pre-palletized pickup for dock-ready, high-volume sites; White-Glove, where CyberCrunch comes on-site and removes every device so your team doesn't lift a thing; and On-Site Shred, where a mobile shred truck destroys data at your facility while you witness every step.
In certified destruction, data-bearing media is wiped to NIST 800-88 or physically shredded, with every step logged to a serialized chain of custody built to survive a regulatory audit, under R2v3, RIOS, NAID AAA, and NIST 800-88 standards. After destruction, every device takes one of two paths based on resale potential: resale-eligible units are tested, graded, refurbished, and remarketed through established secondary channels with a share of net resale value returned through Value-Share, while end-of-life equipment goes to zero-landfill, zero-export recycling for materials recovery through R2v3 downstream partners.
Reporting delivers three documents on every pickup, audit-ready and legal-ready: a serialized Asset Report listing every data-bearing device by type, serial, drive serial, and disposition; a Certificate of Destruction certifying all data-bearing media destroyed to NIST 800-88 under NAID AAA protocols; and a Certificate of Recycling certifying all materials handled in accordance with EPA, R2v3, and PA DEP regulations.