◆ RESCUING ITAD CUSTOMERS FROM BIG-BOX PROVIDERS
◆ 80%+ SAVE MONEY AFTER SWITCHING
◆ A PARTNER, NOT A VENDOR
◆ 10,000+ ITAD PROJECTS COMPLETED
◆ 15+ YEARS · ITAD-ONLY FOCUS
◆ R2v3 · NAID AAA · RIOS · PA DEP
◆ DEDICATED ACCOUNT TEAMS
◆ NATIONWIDE · 48 STATES
ITAD · BIG-BOX RESCUE
SCENE 01 / 10
MUSIC ON
// A MESSAGE FOR ENTERPRISE ITAD CUSTOMERS
You're
not
a
ticket number.
You're
a
partner.
We specialize in rescuing ITAD customers from big-box providers
— and giving them the service they deserve.
— and giving them the service they deserve.
// THE BIG-BOX ITAD EXPERIENCE
Sound familiar?
When ITAD isn't the main business, your account isn't the main priority.
This is what big-box customers actually live with.
This is what big-box customers actually live with.
01
Ticket queues, not relationships
Every request goes into a general inbox. The person who responds tomorrow isn't the person who picked up yesterday.
02
Brokers between you and the work
The rep you talk to doesn't touch your assets. Context gets lost on the way to the facility that actually processes them.
03
Part of the herd, not a priority
Your ITAD program is one of thousands in a corporate service catalog. You get the attention that rank earns — which isn't much.
01 / 06BIG-BOX CHARGES MORE · WE DON'T
You'll pay less.
Clients typically see better rates than they did with big-box providers —
because our overhead is lower, our focus is tighter, and we're not baking corporate margin into your invoice.
because our overhead is lower, our focus is tighter, and we're not baking corporate margin into your invoice.
80%+
of our clients pay less than they did with their previous big-box provider. Most see savings on the very first pickup.
02 / 06BIG-BOX DIVIDES ATTENTION · WE DON'T
ITAD isn't an afterthought.
It's all we care about.
ITAD isn't a side service we offer on the way to selling you something else.
It's our entire business.
Every person. Every process. Every day.
It's our entire business.
Every person. Every process. Every day.
// 100% specialist team
Every person you interact with is an ITAD expert — not a rep bundling ITAD to win a bigger account.
// Built for ITAD, end-to-end
Facility, staff, processes, technology, certifications — all purpose-built for asset disposition, and nothing else.
// Full weight on your program
ITAD gets our full weight — not the leftover capacity from a bigger, more profitable line of business.
A good partner treats every account like it's their only account.
03 / 06BIG-BOX HIDES BEHIND QUEUES · WE DON'T
The same three people.
Every time.
A team of 3 assigned to your account.
When you call, a real person, who you know, picks up.
No call centers, no bots, no delays.
When you call, a real person, who you know, picks up.
No call centers, no bots, no delays.
3
people on your account team. Same names, same faces, every pickup, every certificate, every call. That's what partnership looks like.
04 / 06BIG-BOX SLOW-ROLLS DECISIONS · WE DON'T
Need a decision? Get one.
Issues resolved quickly with decision-makers engaged early.
No ticket queues. No cross-department silos.
No 48-hour callbacks to someone who needs the whole story explained again.
No ticket queues. No cross-department silos.
No 48-hour callbacks to someone who needs the whole story explained again.
Big-Box
You
→
Rep
→
Mgr
→
Dir
→
VP
5 steps · days/wks
CyberCrunch
You
→
Leadership
1 step · same day
// One phone call
Leadership answers when it matters — not after a layered escalation path through three time zones.
// Decisions in hours
Custom SOWs, rush scheduling, processing updates — resolved same-day, not same-quarter.
// Accountability, by name
When something goes sideways, you know exactly who's responsible and exactly who's fixing it.
05 / 06BIG-BOX STAGES AND WAITS · WE DON'T
No broker warehouses.
No waiting.
Equipment is processed directly by us at our facility — no multi-stop staging, no handoffs between sub-vendors.
Certificates of destruction delivered on your timeline, not theirs.
Certificates of destruction delivered on your timeline, not theirs.
Big-Box
Pickup
Broker warehouse
Staging queue
Sub-vendor
Processing
Certificate
Weeks
CyberCrunch
Pickup
Our facility
Certificate
Your SLA
Direct-to-facility · serialized reporting · custom SLAs built around your close
06 / 06BIG-BOX SURPRISES YOU · WE DON'T
No pricing roulette.
Every cost, spelled out clearly in advance.
Your pricing guide is available from day one. Your contract spells out every rate.
What you see is what you pay.
Your pricing guide is available from day one. Your contract spells out every rate.
What you see is what you pay.
Big-Box · Invoice #48210
SVC BASE · TIER-2 ACCT$4,280
ADJ 14B · RATE RECOV$1,120
FUEL SRC · INDEX Q$385
ENV RCVY · CODE 7$612
ADMIN · PROC-8A$295
AUX HNDL · SEE NOTE$148
Total due$6,840
CyberCrunch · Invoice #1042
R2v3 Recycling (per lb)$2,690
Certified Data Destruction (per unit)$625
Serialized Asset Reporting (per unit)Included
Transportation$150
Resale Credit−$1,650
Total due$1,815
Every line item · plain English · matches your contract
// WHY CUSTOMERS MAKE THE SWITCH
This is what switching actually looks like.
Most of our clients came from a big-box provider.
Here's what changes the day they switch to CyberCrunch.
Here's what changes the day they switch to CyberCrunch.
Before · Big-Box ITAD
✕Overpaying with hidden surcharges
✕Ticket queues instead of people
✕Weeks-late certificates of destruction
✕Broker warehouses delaying everything
✕Your account lost in thousands
→
Switch
After · CyberCrunch
✓80%+ pay less, every rate transparent
✓Same 3 people, every call, every time
✓Certificates on your audit timeline
✓Direct-to-facility, no middlemen
✓A partner that knows your program
WE SPECIALIZE IN RESCUING ITAD CUSTOMERS FROM BIG-BOX PROVIDERS
// READY TO ESCAPE BIG-BOX ITAD?
Book a 15-min rescue call.
We'll walk your current big-box setup, flag what you're overpaying for, and show you exactly what switching to a real ITAD partner looks like.
No pressure. Most calls end with a clear yes or no.
No pressure. Most calls end with a clear yes or no.
R2V3 · NAID AAA · RIOS · PA DEP · NIST 800-88 COMPLIANT
Disclaimer. Figures, projections, statistics, and examples shown in this video are for illustrative purposes only and do not constitute a guarantee or offer. Actual results vary based on factors specific to each engagement. Case studies reflect past client engagements and are not predictive of future outcomes. Compliance claims reference CyberCrunch's certifications and procedures at the time of publication — requirements applicable to your organization should be validated by your own legal, compliance, and procurement teams. Program terms, pricing, and service levels are governed by CyberCrunch Terms of Service. All rights reserved. Visit ccrcyber.com for more information.
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